The first responders deal with a calamity at a chocolate factory; a mail bomb explosion; Eddie receives some surprising news from Shannon; Maddie contemplates her future in the call center.

The CBI pursues two lines of investigation when a Santa is murdered: Patrick Jane goes undercover in an AA group; and Rigsby and Van Pelt question members of an authentic…

Francine becomes an overnight sensation when a famous art dealer discovers her homemade pottery.

Hayley searches for guidance and instead finds a community of ‘cool butts.’