A text mishap derails Shannon’s Gran-Paws shelter visit. Kristian is forced to un-book a special day off.

Shannon considers reconnecting with her birth mother, then brings Joy along for a meeting with a potential donor. Kristian helps Paul connect with a childhood hero.

Cahill needs help from Harvey in order to make his case against Woodall and Forstman; Rachel and Mike deal with their different relationships with Harvey; and Donna helps Louis with…